Privacy & Cookies


Data protection notice pursuant to EU Regulation No. 679/2016

The purpose of this notice is to provide information on the methods, scope and purposes of the processing of personal data by Unterberger Gastronomie KG des Unterberger Manfred, Markus, Christoph & Co, in compliance with EU Regulation no. 679/2016 (hereinafter GDPR).

Data Controller:

The Data Controller is Unterberger Gastronomie KG des Unterberger Manfred, Markus, Christoph & Co, with registered offices in Stegona/Brunico, in the person of their legal representative Manfred, Markus, Christoph Unterberger, contact details: Hotel Wochtla Baum, Anello Nord 1, I-39031 Stegona/Brunico, Val Pusteria in Alto Adige.

The Data Protection Officer, Manfred, Markus, Christoph Unterberger, may be contacted either by registered letter or e-mail at the following addresses: Hotel Wochtla Baum, Anello Nord 1, I-39031 Stegona/Brunico /

Data Subjects and type of personal data processed:

Unterberger Gastronomie KG des Unterberger Manfred, Markus, Christoph & Co processes the personal data of customers, suppliers and persons who voluntarily provide their data personally (whether by telephone, fax or e-mail) and/or by registering on our website, as well as persons whose data have been shared by third parties, for example in public registers and directories, etc. In the case of third parties, processing is limited to basic personal data.

Purpose of data processing:

Personal data are processed exclusively for the following purposes:

  1. fulfilment of legal obligations, including tax and accounting requirements
  2. execution of a contract
  3. activities related to the company’s business, like internal statistics, invoicing and accounting
  4. quotations
  5. sending newsletters
  6. internal statistics

Lawful bases for data processing:

Data are processed in compliance with the applicable law and based on the following grounds, in accordance with Art. 6 and 7 of the GDPR:
– contract execution, i.e. providing the services required, fulfilling contractual requirements, answering enquiries
– compliance with legal obligations
– pursuing the Company’s legitimate interests
– consent provided by the Data Subject

Methods of data processing:

Data may be processed with or without the aid of electronic or automated means. Data processing activities may include the collection, storage, organisation, filing, consultation, processing in the strict sense of the term, and modification, selection, extraction, comparison, use, linking, blocking, transmission and deletion of data.
Data processing is carried out by the Data Controller as well as by Data Processors and third parties who may have been entrusted by the Data Controller with processing data for the purposes outlined in paragraph 3 or in cases where this is required by law. The Data Controller guarantees that any Processors and third parties that have been granted access to the personal data also process them in accordance with the GDPR.
If necessary for the activities and purposes outlined in paragraph 3, the data will be shared with domestic and/or foreign natural and/or legal persons. With the exception of these cases, personal data are not disseminated.

Data are processed using the following methods:

User account:
On registration, personal data are collected and processed to create a user account. During registration and login to the user’s account, their IP address and access times are tracked.
These data will be deleted as soon as the user’s account is deleted, except in cases where storage is required for tax or accounting purposes.

When the user contacts the Company via a contact form, e-mail or social media, their personal data are processed to reply to enquiries or provide the services they require. In these cases, the data collected may be stored in a customer relationship management system or similar systems.
Enquiries are deleted as soon as no longer necessary, unless the relevant data are required for compliance with legal obligations.

Google Tag Manager:
This website uses Google Tag Manager, a tag management interface that enables Google marketing services to be integrated into our online offer. The Tag Manager itself does not process any personal data; for further information please refer to the Google Tag Manager use policy:

Google Analytics:
This website uses analytics tools provided by Google Inc. for marketing and optimisation purposes. Google Analytics uses cookies, which are text files saved on the user’s computer that help us analyse how our website is being used. Data are collected, transferred to a Google server in the USA and stored there in anonymous form. The IP address transmitted by the Data Subject’s browser within the scope of Google Analytics will not be associated with other Google data. In addition, the “anonymizeIP” function is integrated into the code, which guarantees that the IP address is masked; all data are therefore collected anonymously. Only in exceptional cases may the full IP address be transmitted to a Google server in the USA and shortened there for anonymisation. The data collected are not used to personally identify the visitor to this website; the user remains anonymous and no data are shared with third parties. Google uses this information to create various reports on website activity on behalf of the website administrator.
In this respect, Data Subjects have the right to withdraw their consent at any time by installing the opt-out browser add-on, available at:

Google Adwords and Conversion measurement:
Services provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA are incorporated into this website, including Google Adwords, an online marketing tool. Google is certified under the Privacy Shield Agreement and guarantees compliance with European data protection laws. Google Adwords is used to place ads on the Google Advertising Network to be displayed to users who are likely to be interested. This allows for more targeted advertising of the contents of and within this website, with users being presented only with ads that potentially correspond to their interests. On websites belonging to the Google Advertising Network, Google directly executes a code that integrates so-called marketing tags into the website, downloading an individual cookie on the user’s device. The cookie tracks which websites the user visits, which contents he/she is interested in, as well as technical information about the browser, operating system and time of visit to the website. Google also uses conversion cookies to generate statistics that count the total number of users who have viewed the ad. However, users themselves are not personally identifiable, as Google only processes cookie-related data within anonymous user profiles unless a user expressly consents to Google processing their data without anonymisation. For further information, please refer to Google’s privacy policy (

We have integrated a Twitter widget into our customer management system so that the tweets from our account are displayed directly on our website. Through this connection, log data are transmitted to Twitter and a cookie is set on the user’s computer. After a maximum of ten days, Twitter will begin deleting, anonymising or aggregating the collected data. For more information, please refer to the Twitter Privacy Policy (

This website integrates plug-ins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. The plug-ins are recognisable by the Facebook logo or “Like” button and establish a direct connection between the user’s browser and the Facebook server. Facebook receives the information that the user has visited this website and makes it possible to link the contents of the website to the user’s Facebook profile through the “Like” button. For more information, please refer to the Facebook Privacy Policy (

This website uses social plug-ins provided by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA. Recognisable by the Instagram logo, the plug-ins establish a direct connection between the user’s browser and the Instagram server located in the United States, so that Instagram receives information that the user has visited the relevant page. If the user is logged into the social network, Instagram can directly associate the data with the respective account. For further information, please refer to the Instagram data policy

Presence on social media:
Unterberger Gastronomie KG des Unterberger Manfred, Markus, Christoph & Co maintains an online presence within various social networks and platforms to communicate with customers, users and anyone interested and inform them about its services. In this context, the data protection policies of each respective social network apply.

Transfer of data for domain registration:
Domain registration requires that personal data be transmitted to the relevant national or international registrars. In this respect, we only transmit the minimum amount of data required. Users may view and consult the data provided to the registrars if they so wish. The registries prohibit the use of personal data for commercial or abusive purposes.

Transfer of data to certification purposes:
Personal data are transferred to the competent authority for the issuance of an SSL certificate. In this respect, we only transmit the minimum amount of data required. The Data Subject consents to his/her data being automatically transferred to the authority for the purposes of certification.

Business analyses and market research:
This website carries out analysis and profiling activities using personal data to identify current market trends and meet the wishes of users and clients. The data processed for these purposes include contact details, contract and invoicing data, payment data and usage data, as well as metadata of contractual partners, interested parties, customers and visitors to our website. Analysis of these data serves to increase user-friendliness, optimise our offer and increase efficiency; the data collected will not be disclosed to third parties.

When you visit this website, session cookies are generated that are only stored for the duration of your visit. These cookies are not shared across domains nor used to track user behaviour.

Provision of personal data and refusal:
The provision of personal data is optional but strictly necessary for the purposes listed in paragraph 3; failing to provide the data requested will result in the impossibility to perform the said activities.

Storage of personal data:
Unless expressly stated otherwise in this notice, processed data will be deleted as soon as they are no longer required for the purposes outlined in paragraph 3, provided that storage is not or no longer required by law. As a general rule, personal data will not be kept for longer than two years.
If deletion is not possible for legal reasons, data processing will be restricted, i.e. the data will be blocked and not used for any other purposes.

Rights of Data Subjects:
Pursuant to the GDPR, Data Subjects have the following rights:

  • The right to access their personal data that the Data Controller stores about them, to demand the erasure or rectification of data and the restriction of processing as well as the right to object to processing;
  • The right to data portability, i.e. to receive their own data from the Data Controller in a structured and comprehensible format, and to request the transmission of data to another Controller;
  • The right to revoke their consent to the processing of data at any time provided that the lawful basis of the processing is the Data Subject’s consent, without prejudice to the legitimacy of data processing carried out on the basis of consent until the time of revocation;
  • The right to file a complaint with the competent Supervisory Authority.

To exercise these rights, Data Subjects may send a request by certified e-mail to the following e-mail address or by registered letter with acknowledgement of receipt to: Hotel Wochtla Baum, Anello Nord 1, I-39031 Stegona/Brunico, Val Pusteria in Alto Adige.

Data protection declaration on the processing of personal data

Information pursuant to Articles 12, 13 and 14 of EU Regulation 2016/679

Data controller

Hotel Wochtla Buam
Fam. Unterberger
Anello Nord 1
I-39031 Stegona/Brunico (BZ)
T +39 0474 530371

Contact details of the data protection officer

Hotel Wochtla Buam
Fam. Unterberger
Anello Nord 1
I-39031 Stegona/Brunico (BZ)
T +39 0474 530371

Privacy information – Website

Dear website visitor,

We are pleased to inform you about how your personal data is processed when you visit our website. You can also see from this information letter which rights you can exercise as a data subject.

Your personal data will be processed in accordance with EU Regulation 2016/679 (the General Data Protection Regulation) and national data protection legislation.

The use of the website implies that you agree with this privacy information letter, otherwise we ask you not to continue using the website.

In addition, we would like to inform you that links on our website that lead to other websites have been carefully selected and checked by us. Since these websites can be updated without our knowledge and their contents can change continuously, we do not assume any liability or responsibility for them.

Purpose of processing personal data:

In order to ensure the functionality of the website, statistical purposes, technical data with potential personal reference, such as the IP address, the time of requests, the name of the domain and similar data are processed. In addition, the website operator has a legitimate interest (Art. 6f GDPR) in providing you with a visually appealing website and a pleasant user experience. With given consent (Art. 6a GDPR), user behavior can also be analyzed, and marketing purposes pursued.

The main purpose of the data processing is the provision of our website and its contents as well as the fulfilment of your requests.

Furthermore, personal data are processed in order to offer various services:


Each visitor can register on the website for our newsletter by double opt in procedure. This voluntary registration and this data processing can be revoked by the user at any time.


Contact form

The website visitor can contact the company using the contact form. For this purpose, the personal data entered will be processed in order to respond to the request. An explicit consent to the processing of data in the contact form is available.


Transmission of personal data of special categories

We ask you not to transmit sensitive data (personal data of special categories – Art. 9 as well as Art. 10 GDPR) via the website, e.g. by using the contact form.


Legal basis of data processing:

The main legal basis for the processing is Art. 6b) GDPR (Fulfilment of precontractual/contractual measures) and Art. 6f) GDPR (functionality of the website) as well as the consent obtained, if given by you (Art. 6a GDPR).


Our website uses cookies, whereby personal data can be processed.

There are four categories of cookies:

  • Essential cookies – for the basic functionality of the website.
  • Functional cookies – for ensuring the optimal performance of the website, this includes, for example, saving the language selection
  • Performance cookies – for improving the user experience and processing information about the use of the website, e.g. measuring loading times
  • Marketing cookies – to record the behavior and interests of the user for marketing purposes, e.g. to serve targeted advertisements.

Non-essential cookies are deactivated by default on our websites and are only activated if you have given us your consent to do so.

Most cookies used are “session cookies” which are deleted after closing the browser. Other cookies are stored for example to display the correct language the next time you visit the website.

For all cookies that are not subject to a legitimate interest of the website operator (Art. 6f) GDPR), you will be explicitly asked for your consent.

You can delete your cookies at any time by, depending on your browser, usually clicking on the 3 dots/stripes at the top right and then opening the settings, entering cookies in the search field, and selecting: delete cookies/delete browser data.

Provision of the data

The provision of your data is voluntary (with the exception of the processing of navigation data) and not required by law. However, failure to provide it may result in restricted use of the website and the services offered.

Data transfer to third parties

Your data may be passed on to third parties, if necessary, but only within the scope of our business relationship, e.g. for the fulfilment of your request or, if applicable, the execution of payments via third parties and for the fulfilment of legal obligations. In principle, your data will not be transferred to non-EU countries without your explicit consent. The same also applies to the use of profiling and automated decisions.


Hosting of the website

This website is hosted by an external service provider.

For this purpose, the external hoster receives personal data collected on the website. The legal basis is Art. 6b) GDPR – pre-contractual measures as well as Art. 6f) (Smooth guarantee of the tools on our website).

Google services

Our website uses services from the operator Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google may therefore process information and personal data. Please note that American authorities could theoretically gain access to this data due to American legislation (in particular the Cloud Act). Information on the legal framework for data transfer can be found at

With given consent: Google Tag Manager

Our website uses Google Tag Manager. The provider is Google Ireland Limited (“Google”), House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager makes it easier to integrate tracking codes. It also gives site operators the opportunity to make changes that are automatically applied to the pages without having to adapt the source code.

The Google Tag Manager can communicate with the Tag Manager servers, in the course of which, when a tag is triggered, personal data may be processed (e.g. the IP address).

You will be explicitly asked for your consent before the Google Tag Manager is activated. The legal basis is Art. 6a) GDPR.

You can find detailed information at:


With given consent: Web analysis with Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, U S A. Google Analytics.

The information obtained through the cookies about your use of the website (including your IP address) can be transmitted to Google on servers in the U S A.

The full information letter can be found in Google’s privacy policy:

We use Google Analytics as an analysis tool to monitor the performance of our website, analyse customer behavior and take appropriate action.

You will be explicitly asked for your consent before Google Analytics is activated. The legal basis is Art. 6a) GDPR.

You can also prevent the described collection and processing of data by Google by downloading and installing the browser plugin available under the following link:

Google Maps

This website uses Google Maps API, a mapping service provided by Google Inc (“Google”), to display an interactive map and to create driving directions. Google Maps is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, U S A .

By using Google Maps, we cannot exclude that information about your use of this website (including your IP address) is transmitted to a Google server in the U S A and stored there. Google may transfer the information obtained through Maps to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

In principle, it would be technically possible for Google to identify at least individual users on the basis of the data received. It would be possible that personal data and personality profiles of users of the website could be processed by Google for other purposes over which we have and can have no influence. You have the option of deactivating the Google Maps service and thus preventing the transfer of data to Google by deactivating JavaScript in your browser. However, we would like to point out that in this case you will not be able to use the map display on our site.

The terms of use for Google Maps can be found at:

You can find Google’s privacy policy at:


We use social plugins from YouTube, a site operated by Google. The operator of this site is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, U S A. When you visit a page equipped with a YouTube plugin, a connection to the YouTube servers is established. This informs the YouTube server that you have visited our site and user statistics can be compiled, e.g. by means of cookies.

If you are logged into your YouTube account, YouTube can assign your visit to our website to your user account. You can prevent this by logging out of your YouTube account.

For more information on how YouTube handles your user data, please see the privacy policy at


With given consent: Facebook Pixel

Our website uses the so-called “Facebook Pixel” of the social network Facebook, which is operated by Facebook Inc. or, if you are a resident of the EU, by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

A direct connection to the Facebook servers is established via Facebook Pixel when you visit the website. This transmits to the Facebook server that you have visited this website and Facebook may be able to assign this information to your personal Facebook user account. We can thus track the effect of advertising campaigns.

It cannot be ruled out that information is transmitted to servers in non-EU countries.

If you give your consent to the use of the Facebook Pixel, it will be integrated by Facebook and a cookie will be stored on your device as described above. When you log in to Facebook, the offers you have visited are recorded in your profile. The data is anonymized for us, but Facebook can process this data.

For more information on the collection and use of data by Facebook, as well as your rights in this regard and options for protecting your privacy, please refer to Facebook’s privacy policy at:

You will be explicitly asked for your consent before Facebook Pixel is activated. The legal basis is Art. 6a) GDPR.


SSL Encryption

This site uses SSL encryption for transmission security, e.g. for enquiries in contact forms. Active SSL encryption is used to encrypt the transmission of data that you send to us.


Underage visitors

This website is not intended for use by minors. We therefore do not collect and store data of underage visitors (except involuntarily)

The duration of data retention

The duration of data retention is measured according to the statutory retention obligations and legal obligations applicable to us.

Information on the rights of the data subjects

You can exercise your rights free of charge at any time: right to access (Art. 15 GDPR), right to rectification (Art. 16 GDPR), right to erasure (Art. 17 GDPR), right to restriction of processing (Art. 18 GDPR), right to data portability (Art. 20 GDPR), right to object (Art. 21 GDPR).

Please contact the above data controller.

You also have the right to lodge a complaint with the Italian supervisory authority for data protection “Garante per la protezioni dei dati personali”.

This privacy Information may be updated at any time.

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Fam. Unterberger
Nordring 1
I-39031 Stegen/Bruneck (BZ)
Pustertal in Südtirol

Tel. +39 0474 530371


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Fam. Unterberger
Nordring 1
I-39031 Stegen/Bruneck (BZ)
Pustertal in Südtirol

Tel. +39 0474 530371

We are the third generation to run our hotels and are looking forward to showing you active holidays in Bruneck. To join in. We have two hotels waiting for you. Each has its own advantages. Just as each of us shares a passion with you. Christoph the wine. Markus his training and cooking, Manfred his contemporary history, Evi the knowledge of the herbs on our doorstep. Where are you drawn to?

Yes, no doubt, Corona sucks.

But we do everything we can to keep you out of trouble. We give you our hygiene guarantee:

we ventilate, clean and disinfect constantly. Even with ozone. This eliminates 99.85 percent of all viruses and bacteria. Door handles, lifts, handrails, remote controls, light switches, touch screens are disinfected particularly frequently. Of course, we observe the distance rules and provide disinfectant. We wear masks and serve at the table wherever possible. At the buffet we ask all guests to wear face masks. Masks are not required at the table and bar. Saunas and pool are open and safe as the virus does not like heat or chlorine. And because our fitness takes place outside, airing your lungs is guaranteed! So you can plan your holiday without any worries and spend carefree days with us.

But because not everything in life always goes according to plan, you can cancel six weeks in advance without cancellation fees. If your holiday is not possible because of Corona, because there is a travel warning or a quarantine awaits you at home, you can also cancel free of charge. It would be better for us – and for you – if you rebook in this case. Of course without extra costs. So that we can welcome you at another time. The main thing is to see you. Virus or no virus. We’ll make the best of it and look forward to seeing you.