Here is our small print, the GTCs:

General Terms and Conditions of Contract according to Art. 1341 Italian Civil Code (Codice Civile), which apply to accommodation contracts between the accommodation provider Hotel Wochtla Buam, Unterberger Gastronomie KG of Unterberger Manfred, Markus, Christoph and Co. and the guests:

Cancellation conditions according to Art. 1382 ZGB.

Life does not always go according to plan. And something can always happen. If you have to cancel your stay with us, please let us know in writing and as soon as possible to keep the cancellation costs for you as low as possible.

Here they are:

  • More than 3 months before your trip: You will be refunded everything except your deposit.
  • From 3 months to 1 month before your trip, the cancellation fee is 40%.
  • From 1 month to 1 week before your departure, the cancellation fee is 70%.
  • In the last week before your departure, the cancellation fee is 90%.
  • If your cancellation arrives later or you have to leave early, we will charge the booked price.

    To avoid any hassle, we recommend that you take out travel cancellation insurance.

You must cancel in writing. We will then charge the cancellation fee according to the time between your written cancellation and your originally booked arrival date.

This is based on what you booked with us, i.e. accommodation, meals and any other services.

If not all beds booked are occupied or cancelled, the percentage of your cancellation fee will be based on the agreed price for the unoccupied or cancelled beds only. If there is anything you do not understand, do not hesitate to ask. We are always happy to help.

Fam. Unterberger
Anello Nord 1
I-39031 Stegona/Brunico (BZ)
Val Pusteria in South Tyrol

Tel. +39 0474 530371
info@wochtla-buam.com

Tax no. 01649050216
VAT no. IT01649050216

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Fam. Unterberger
Nordring 1
I-39031 Stegen/Bruneck (BZ)
Pustertal in Südtirol

Tel. +39 0474 530371
info@wochtla-buam.com

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Fam. Unterberger
Nordring 1
I-39031 Stegen/Bruneck (BZ)
Pustertal in Südtirol

Tel. +39 0474 530371
info@wochtla-buam.com

We are the third generation to run our hotels and are looking forward to showing you active holidays in Bruneck. To join in. We have two hotels waiting for you. Each has its own advantages. Just as each of us shares a passion with you. Christoph the wine. Markus his training and cooking, Manfred his contemporary history, Evi the knowledge of the herbs on our doorstep. Where are you drawn to?

Yes, no doubt, Corona sucks.

But we do everything we can to keep you out of trouble. We give you our hygiene guarantee:

we ventilate, clean and disinfect constantly. Even with ozone. This eliminates 99.85 percent of all viruses and bacteria. Door handles, lifts, handrails, remote controls, light switches, touch screens are disinfected particularly frequently. Of course, we observe the distance rules and provide disinfectant. We wear masks and serve at the table wherever possible. At the buffet we ask all guests to wear face masks. Masks are not required at the table and bar. Saunas and pool are open and safe as the virus does not like heat or chlorine. And because our fitness takes place outside, airing your lungs is guaranteed! So you can plan your holiday without any worries and spend carefree days with us.

But because not everything in life always goes according to plan, you can cancel six weeks in advance without cancellation fees. If your holiday is not possible because of Corona, because there is a travel warning or a quarantine awaits you at home, you can also cancel free of charge. It would be better for us – and for you – if you rebook in this case. Of course without extra costs. So that we can welcome you at another time. The main thing is to see you. Virus or no virus. We’ll make the best of it and look forward to seeing you.